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Incorrect Call Length in CDR

PostPosted: Thu May 29, 2014 3:07 am
by Shakti_vkalp
Hello

We are facing incorrect call lenght issue in Closer Logs since last 7 days. we have not observed any such issue earlier.

CLOSER RECORDS FOR THIS LEAD:
# DATE/TIME LENGTH STATUS TSR CAMPAIGN LIST LEAD WAIT HANGUP REASON
1 2014-05-28 20:49:56 -5 DC RK4005 Verification 998 13302901 0.00 CALLER

Re: Incorrect Call Length in CDR

PostPosted: Mon Jun 16, 2014 12:36 pm
by omarrodriguezt
Where are located the closers?
Does the closers time is the same as the server time?
what is the latency between closers and the server?