When dispo => append dispo along with date to comments

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

When dispo => append dispo along with date to comments

Postby ilovevici » Mon Jun 02, 2014 5:17 pm

Is there a way to set a dispo (for example: "Left VM"), and then have the date and the dispo appended to whatever was already in the Comments area?

For example, if the lead's comments area had "Spoke with John Doe.", and I proceeded to select the "Left VM" as the dispo, the comments field would then be: "Spoke with John Doe. 6/2/2014 Left VM"
ViciBox 2.8-408a
Build 130711-2208
Asterisk 1.8
Single Server (64 bit)
No digium
Quad-core
ilovevici
 
Posts: 13
Joined: Thu Mar 13, 2014 4:04 am

Re: When dispo => append dispo along with date to comments

Postby geoff3dmg » Tue Jun 03, 2014 4:36 am

um...why? Just run an SQL query that pulls the info and concatenates the two fields?
Vicibox 5.03 from .iso | VERSION: 2.10-451a BUILD: 140902-0816 | Asterisk 1.8.28.2-vici | Multi-Server | Amfeltec H/W Timing Cards | No Extra Software After Installation | Dell PowerEdge 1850 | Pentium 4 'Prescott' Xenon Quad @ 3.40GHz
geoff3dmg
 
Posts: 403
Joined: Tue Jan 29, 2013 4:35 am
Location: Lancashire, UK

Re: When dispo => append dispo along with date to comments

Postby mflorell » Tue Jun 03, 2014 5:25 am

Why not just use Per Call Notes? That is what it was created for, you can even display them as a script element using --A--TABLEper_call_notes--B--
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: No registered users and 115 guests