Issue with Live call display

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Issue with Live call display

Postby uperformkarthick » Thu Jun 05, 2014 4:46 am

When I am doing manual dial from agent interface the call is connecting but the live call display is not showing. This leads to a pop-up displayed in the agent screens as dial timeout. This issue is not happening for predictive dialer calls. I appreciate your suggestions.

Below is my configuration

Account Entry:

[callcentric]
type=friend
context=trunkinbound
host=callcentric.com
fromdomain=callcentric.com
defaultuser=1777XXXXXXX
fromuser=1777XXXXXXX
secret=XXXXXX
insecure=port,invite
canreinvite=no
videosupport=no
disallow=all
allow=ulaw

Dialplan Entry:

exten => _91XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91XXXXXXXXXX,2,Dial(SIP/${EXTEN:1}@callcentric,,tTor)
exten => _91XXXXXXXXXX,3,Hangup


Vicidial Version:

VERSION: 2.8-426a
BUILD: 140214-1643
Asterisk - 1.8.25.0-vici
SVN Version:2076

call log :

[Jun 5 14:57:22] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 5 14:57:22] == Using SIP RTP CoS mark 5
[Jun 5 14:57:24] > Channel SIP/1000-00000005 was answered.
[Jun 5 14:57:24] -- Executing [8600051@default:1] MeetMe("SIP/1000-00000005", "8600051,F") in new stack
[Jun 5 14:57:24] == Parsing '/etc/asterisk/meetme.conf': [Jun 5 14:57:24] == Found
[Jun 5 14:57:24] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Jun 5 14:57:24] == Found
[Jun 5 14:57:24] -- Created MeetMe conference 1023 for conference '8600051'
[Jun 5 14:57:24] -- <SIP/1000-00000005> Playing 'conf-onlyperson.gsm' (language 'en')
[Jun 5 14:57:25] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 5 14:57:34] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 5 14:57:34] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000007;2", "8600051,F") in new stack
[Jun 5 14:57:34] > Channel Local/8600051@default-00000007;1 was answered.
[Jun 5 14:57:34] -- Executing [912127773456@default:1] AGI("Local/8600051@default-00000007;1", "agi://127.0.0.1:4577/call_log") in new stack
[Jun 5 14:57:34] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=MANUALD))
[Jun 5 14:57:34] -- <Local/8600051@default-00000007;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jun 5 14:57:34] -- Executing [912127773456@default:2] Dial("Local/8600051@default-00000007;1", "SIP/12127773456@callcentric,,tTor") in new stack
[Jun 5 14:57:34] == Using SIP RTP CoS mark 5
[Jun 5 14:57:34] -- Called SIP/12127773456@callcentric
[Jun 5 14:57:35] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 5 14:57:36] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 5 14:57:36] -- Executing [58600051@default:1] MeetMe("Local/58600051@default-00000008;2", "8600051,Fmq") in new stack
[Jun 5 14:57:36] > Channel Local/58600051@default-00000008;1 was answered.
[Jun 5 14:57:36] -- Executing [8309@default:1] Answer("Local/58600051@default-00000008;1", "") in new stack
[Jun 5 14:57:36] -- Executing [8309@default:2] Monitor("Local/58600051@default-00000008;1", "wav,20140605-145734_12127773456") in new stack
[Jun 5 14:57:36] -- Executing [8309@default:3] Wait("Local/58600051@default-00000008;1", "3600") in new stack
[Jun 5 14:57:37] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 5 14:57:39] -- SIP/callcentric-00000006 is making progress passing it to Local/8600051@default-00000007;1
[Jun 5 14:57:39] -- SIP/callcentric-00000006 answered Local/8600051@default-00000007;1
[Jun 5 14:57:46] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 5 14:57:46] == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000007;2'
[Jun 5 14:57:46] -- Executing [h@default:1] AGI("Local/8600051@default-00000007;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jun 5 14:57:46] -- <Local/8600051@default-00000007;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jun 5 14:57:46] -- Executing [h@default:1] AGI("Local/8600051@default-00000007;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----12-----7") in new stack
[Jun 5 14:57:46] -- <Local/8600051@default-00000007;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --12-----7 completed, returning 0
[Jun 5 14:57:46] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 5 14:57:46] == Manager 'sendcron' logged on from 127.0.0.1
[Jun 5 14:57:46] == Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-00000008;2'
[Jun 5 14:57:46] -- Executing [h@default:1] AGI("Local/58600051@default-00000008;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jun 5 14:57:46] -- <Local/58600051@default-00000008;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jun 5 14:57:46] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-00000008;1'
[Jun 5 14:57:46] -- Executing [h@default:1] AGI("Local/58600051@default-00000008;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jun 5 14:57:46] -- <Local/58600051@default-00000008;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Jun 5 14:57:47] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 5 14:57:47] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 5 14:57:47] == Manager 'sendcron' logged off from 127.0.0.1
[Jun 5 14:57:47] == Spawn extension (default, 912127773456, 2) exited non-zero on 'Local/8600051@default-00000007;1'
Vicidial*CLI>
uperformkarthick
 
Posts: 29
Joined: Wed Aug 04, 2010 11:34 am

Re: Issue with Live call display

Postby striker » Sun Jun 08, 2014 10:52 am

www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am


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