Hungup status in agent interface

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Hungup status in agent interface

Postby ed123 » Fri Jun 06, 2014 6:52 pm

Hi,

Everytime we received a live call(inbound) the status suddenly changed (in a sec or 2secs) to call hungup in agent interface(upper right coner) while the call still connected/active.Please need your assistance.Thanks



VERSION: 2.7-401a
BUILD: 130508-2256
SIngle server
Goautodial 2.1
ed123
 
Posts: 294
Joined: Mon Mar 15, 2010 9:19 pm

Re: Hungup status in agent interface

Postby ed123 » Thu Jun 12, 2014 6:20 pm

any help please?
ed123
 
Posts: 294
Joined: Mon Mar 15, 2010 9:19 pm


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