receiving error while click on direct recording URL path

[jiteshright]

how to change the path of recording from MP3 to ORIG.....
when i click on user status and export all records for user....the page error is:

"Not Found

The requested URL /RECORDINGS/MP3/20****09-111130_9**********_SALE_xyz-all.gsm was not found on this server."


(and i can find this .gsm file into ORIG folder using winSCP and serverip/RECORDINGS)

[williamconley]

1) Welcome to the Party!

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) gsm files should not be in the ORIG folder. Your configuration is apparently a bit screwy. Unless you mean to say that the WAV file used to generate the gsm file is still available in the ORIG folder. In which case ... are the gsm file being pushed to an archive server?

What do you have in crontab -e for your recording management scripts? (There are several of them, if you execute them with " --help" they will give you the options)