vicidial.org

Posted: **Mon Jul 21, 2014 4:20 pm**

This is a Strange One.

Everyday we have at least 2-3 calls that Vici Calls the Number Listed in "Campaign Caller ID", instead of the Number it Should Dial.
It shows the correct number as the number being dialed on Agent's Screen and all Admin Reports, but we know we are reaching our "Campaign Caller ID" as it's our Voice Mail Box for Complaints.
So why is Vici Calling the number listed in "Campaign Caller ID"

Any Clues.

We’ve using:
• Vicidial: VERSION: 2.8-403a | BUILD: 130510-1350
• CentOS release 5.9 (Final)
• Asterisk: 1.8.21.0-vici-beta
• DAHDI Version: 2.6.2 | Echo Canceller(s): HWEC
• SQL: 5.0.95-log Source distribution
• Apache/2.2.3
• Perl, v5.8.8 built for x86_64-linux-thread-multi
• Servers (X2 (DB Broken Out to same type Server): Dell Power Edge620 | Intel(R) Xeon(R) CPU E5-2620 0 @ 2.00GHz (X2) | MB: 0KCKR5 (Winbond Electronics) | 32GB RAM DDR3 Synchronous 1333
MHz | NetXtreme BCM5720 Gigabit Ethernet PCIe | Raid 1: MegaRAID SAS 2208 [Thunderbolt] LSI Logic / Symbios Logic | 2 500GB SAS Drives

Posted: **Tue Jul 22, 2014 12:18 am**

Try to debug from asterisk log and check whether it is really dialing that number or not.

vicidial.org

Vici Calling Number in "Campaign Caller ID"

Vici Calling Number in "Campaign Caller ID"

Re: Vici Calling Number in "Campaign Caller ID"