vicidial.org

Hi Vici forum!

Please can someone point to the tables that may hold the following info:

Minimum ring time before being dropped as No Answer (is it vicidial_dial_log on "timeout" field? which holds the "Dial Timeout" campaign setting )
Maximum time to pass a call to an agent from call pick up (Drop seconds?)
Maximum time to pass a call to the abandonment message (Drop seconds?)

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Version: 2.8-418a BUILD: 131029-2008 from Vicibox 5.0.3 ISO

These are campaign settings so live in asterisk.vicidial_campaigns. The columns you want are 'drop_call_seconds' and 'dial_timeout'.

Thanks for the quick reply.
I'm more interested in call log type data for every call but I will investigate.
Vin