vicidial.org

Posted: **Mon Aug 11, 2014 5:02 pm**

Hello.

If the agent parks the call and the customer hangs during standby, the agent's GUI displays the customer hang up.

But in the reports, appears it was the agent who hung.

VERSION: 2.10-442a
BUILD: 140612-2153

Version: 2.8b0.5
SVN Version: 2128
DB Schema Version: 1378
DB Schema Update Date: 2014-05-27 12:25:12

On old versions it is wrong too.

Posted: **Mon Aug 11, 2014 11:07 pm**

Please post to the issue tracker.

Posted: **Tue Aug 12, 2014 2:33 pm**

Done: http://www.vicidial.org/VICIDIALmantis/view.php?id=781

Posted: **Tue Nov 25, 2014 1:38 am**

This has been fixed in svn/trunk

vicidial.org

wrong behavior when customer hangs on call on hold

wrong behavior when customer hangs on call on hold

Re: wrong behavior when customer hangs on call on hold

Re: wrong behavior when customer hangs on call on hold

Re: wrong behavior when customer hangs on call on hold