vicidial.org

Is it possible to create such survey in which client will hear end message after choosing answer?

example:

customer 1: question > answer 1 > answered 1 > end message
customer 2: question > answer 1 > answer 2 > answered 2 > end message
customer 3: question > answer 1 > answer 2 > answer 3 > answered 3 > end message

my goal if to not play all answers to customer and then to wait for choice but get choice during playing answers and end survey.

Short answer: Yes. Long answer I don't fully understand what you are trying to accomplish, so more detail would be appreciated.

simply I want my customer to not hear answer 2 and 3 if he choose answer 1, and not hear answer 3 if he heared answer 1 and 2 and choosed one of them

so goal is to play end message just after customer entered some DTMF code

customer 1: question > answer 1 (played) > answered 1 > answer 2(skipped-not played) > answer 3(skipped-not played) > end message (played)
customer 2: question > answer 1 (played) > answer 2 (played) > answered 2 > answer 3(skipped-not played) > end message (played)
customer 3: question > answer 1 (played) > answer 2 (played) > answer 3 (played) > answered 3 > end message (played)

example question and answers:

Q: do you have tablet?
A1: yes
A2: no, but I want to buy
A3: no, do not call (i am not interested)

Yes, that is how it works

thanks for answer, this is great, I will try now to implement it.

Have a good day.