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User Groups disappeared

PostPosted: Thu Aug 14, 2014 11:25 pm
by Iz3k34l
All the user groups are gone except for the Admin user group, many of the campaigns are also not showing and when trying to view users only the admin users are listed. I have tried logging in ad the 'admin' user, tried other users with admin access. I checked the 'modify same user level' field is '1'. When looking in the database all the information is there, users, groups, campaigns, etc... I know... the first question to be asked in 'whats changed', and nothing has changed that i know of... very puzzling

thanks for reading this

Re: User Groups disappeared

PostPosted: Fri Aug 15, 2014 6:55 am
by mflorell
It's a permissions issue when this happens usually. Take a look at the allowed campaigns in the vicidial_user_groups table in MySQL. Someone probably unselected something they weren't supposed to.

Re: User Groups disappeared

PostPosted: Fri Aug 15, 2014 7:15 am
by Iz3k34l
GENIUS!!! that was it!!! in the "admin_viewable_groups", "admin" was the only entry, i removed it and refreshed and life was great again!!!