vicidial.org

Hello All,
I have setup voice broadcast on goautodial 3.3.And i have setup all according to manual. Calls are also connecting but there is no voice message playing as i uploaded the audio file.Please help me...

Use Route Extension is - 8366
Make sure your audio files should be this format- 16bit Mono 8k PCM WAV audio files(.wav)

Thanks
santhuarnold

Thanks for your reply
I am using 16bit Mono 8k PCM WAV audio files(.wav). and i am not seeing any option to use route extension in goautodial 3.3 in campaign setup for voicebroadcast.

Hi,
Please find the below link for your reference.
http://goautodial.org/projects/goautodialce/wiki/Howto_setup_survey_campaign_30

Thanks
santhuarnold

Thank for reply
I have followed that link and setup accordingly. All is working fine calls are also connecting but when the calls are picked there is no sound only blank call.

while my calls get connected and if answered cli shows foloowing:

Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 05:46:25] -- Executing [8366@default:1] Playback("Local/9XXXXXXXXXX@default-00000001;1", "sip-silence") in new stack
[Aug 19 05:46:25] -- <Local/9XXXXXXXXXX@default-00000001;1> Playing 'sip-silence.gsm' (language 'en')
[Aug 19 05:46:25] -- Executing [8366@default:2] AGI("Local/9XXXXXXXXXX@default-00000001;1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 19 05:46:25] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=61137400))
[Aug 19 05:46:25] -- <Local/9XXXXXXXXXX@default-00000001;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 19 05:46:25] -- Executing [8366@default:3] AGI("Local/9XXXXXXXXXX@default-00000001;1", "agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB") in new stack
[Aug 19 05:46:25] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Aug 19 05:46:26] -- <Local/9XXXXXXXXXX@default-00000001;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Aug 19 05:46:26] -- Executing [8366@default:4] AGI("Local/9XXXXXXXXXX@default-00000001;1", "agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB") in new stack
[Aug 19 05:46:26] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Aug 19 05:46:27] -- <Local/9XXXXXXXXXX@default-00000001;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Aug 19 05:46:27] -- Executing [8366@default:5] Hangup("Local/9XXXXXXXXXX@default-00000001;1", "") in new stack
[Aug 19 05:46:27] == Spawn extension (default, 8366, 5) exited non-zero on 'Local/9XXXXXXXXXX@default-00000001;1'
[Aug 19 05:46:27] -- Executing [h@default:1] AGI("Local/9XXXXXXXXXX@default-00000001;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Aug 19 05:46:28] -- <Local/9XXXXXXXXXX@default-00000001;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 05:46:28] -- Executing [h@default:1] AGI("Local/9XXXXXXXXXX@default-00000001;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----26-----3") in new stack

Hello Anyone,
Please help me with this.I have read the manager manual and did not find anything for this.I am not being able to play any audio that i have uploaded in correct format.

Have you tried uploading a different wav file?

Ya i have uploaded different file too.But none of them are working.

make sure your upload voice should be located in /var/lib/asterisk/sounds/ folder.

yes the file uploaded is there in folder /var/lib/asterisk/sounds/

better try normal voice broadcast instead of survey type..

login to your vicidial portal ie; http://ip/vicidial/welcome.php

select your campaign = put routing extension to 8368

1. create a user wtih id 2000 and pass (anything uwant) with level4
2. click on remote agent== and create a new remote agent with same id 2000 with line 1 and extensions as 94449444
3. select the camapaign and set it as active
4. go to the vi /etc/asterisk/extensions.conf and enter the below the default cotext

exten => 94449444,1,Answer()
exten => 94449444,2,Playback(yourvoicefilename)
exten => 94449444,3,Hangup

now upload the leads and reload the asterisk ocne and check