Hello!
We use Vici for call centre functioning. As we have different tasks and accordingly different phone numbers to receive calls.
I've created new DIDs and new In-group with command "Copy DIDs" and "Copy In-group".
All commands have been done successfully, we have dial-up for all numbers, BUT colours don't change on the agent desctop , we have only "yellow" for all tasks and in-groups.
Help me pls to correct this situation.