Agent gets next outbound call before he finish first one

[ZibiX]

Hi.

With one of my clients happens many things:

1. His server was transferred to another location = new ISP
2. His Agents stop using X-Lite and start using Yate
3. Softphone was switched from SIP to IAX2, so Agents are connected with server by IAX2 on port 45789
4. During transfer of the server, database was crashed (power failure). Two tables were crashed: vicidial_live_agents and vicidial_manager. Normal mysqlcheck --auto-repair didn't helped. I have to use this command:

Code: Select all

repair table "TABLENAME" use_frm;

Now my client reported me that from time to time Agent gets another call before he finish (click hot key) the firs one call. We are talking only about outbound calls.

Any suggestion?

[ZibiX]

I think that problem was that Agents open multiple instances of Yate - it was not possible on X-Lite. When only one Yate is open there is no problem