vicidial.org

I am able to dial US numbers but when it comes to dial Australian numbers it says"This not a valid extension"

and this is my extension.conf
; International call
exten => _011.,1,Authenticate(14344)
exten => _011.,n,dial(${TRUNK}/00${EXTEN},,tor)
exten => _011.,n,busy()
exten => _011.,n,HangUp()


; dial a long distance outbound number
exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,n,Dial(${TRUNK}/00${EXTEN:1},,tTo)
exten => _91NXXNXXXXXX,n,Hangup

; dial a long distance outbound number to Australia
exten => _9XXXXXXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
;exten => _901161XXXXXXXXX,1,AGI(call_log.agi,${EXTEN})
exten => _9XXXXXXXXXXXXXX,n,Dial(${TRUNKX}/00${EXTEN:1},,tTo)
exten => _9XXXXXXXXXXXXXX,n,Hangup

where "00" is the dial prefix given by my SIP service provider.

this is my CLI output:

-- Executing MeetMe("Local/8600051@default-4597,2", "8600051") in new stack
> Channel Local/8600051@default-4597,1 was answered.
== Starting Local/8600051@default-4597,1 at default,9011249886495,1 failed so falling back to exten 's'
== Starting Local/8600051@default-4597,1 at default,s,1 still failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-4597,1
-- Executing Playback("Local/8600051@default-4597,1", "invalid") in new stack
-- Playing 'invalid' (language 'en')
Mar 28 16:19:04 WARNING[20996]: file.c:1041 ast_waitstream: Unexpected control subclass '-1'
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1

; dial a long distance outbound number
exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,n,Dial(${TRUNK}/00${EXTEN:1},,tTo)
exten => _91NXXNXXXXXX,n,Hangup

; dial a long distance outbound number to Australia
exten => _X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _X.,2,Dial(${TRUNK}/00${EXTEN},,tTo)
exten => _X.,3,Hangup

dial a long distance outbound number to Australia


exten => _961XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _961XXXXXXXXX,n,Dial(${TRUNK}/00${EXTEN:1},,tTo)
exten => _961XXXXXXXXX,n,Hangup



both willl work try it

did you set 901161 in dial prefix of your campaign? it seems like it dials 901124.. instead of 90116124...

Now i am able to dial manually but auto dial is not working.

I am getting this error when i tried auto dialing

Mar 28 19:07:04 NOTICE[6551]: channel.c:2490 __ast_request_and_dial: Unable to request channel Local/916364561929@default


Please help me to solve this issue

do you have exten 8365 in your extensions.conf?

Ya i have that num in extension.conf

I am able to get calls from US
But the problem arises in the Australian leads.I am able to dial manually but i am not getting calls..

Pls help me to solve this issue

make sure you have correct dial prefix in campaign settings that will match the prefix in extensions.conf

Normally sip provider dial prefix is 00

and i have added it in extension.conf.By default for all the camp the dial prefix is 9 in the campaign admin page.

I have also tried it with 0061,961,9061,901161 ...etc
But no use...

what do you have in the phone_code field for those leads?

This is how the leads are....
The following lead is one of the australian leads

sorry i forgot to paste the leads

115|115|115|61|249886343||Charon||Nunez|906 Garden Dr. 2a||||Baltimore|MD||21221|||5/6/2006|0:27:12|5/6/2006|5/6/2006|5/6/2006

set the dial prefix 'X' in the australia camp and use this dial plane for aus

exten => _61XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _61XXXXXXXXX,n,Dial(${TRUNK}/00${EXTEN},,tTo)
exten => _61XXXXXXXXX,n,Hangup

and also make the country code = 61 in u r leads

and while manual dialing dial like this way
61+9 digit number

not

961 +9 digit