vicidial.org

Posted: **Wed Sep 10, 2014 12:09 pm**

Hi,

How can set inbound calls goes to phone/extensions after a few seconds if the agents are on call or on pause?

VERSION: 2.10-446a
BUILD: 140625-1931
© 2014 ViciDial Group

Posted: **Wed Sep 17, 2014 1:02 pm**

any help please

Posted: **Thu Sep 18, 2014 5:56 am**

You can use the 'Timer Action' and/or 'No Agent No Queuing' to do this based on what you exactly want.

vicidial.org

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