vicidial.org

Hi tried to filter some dialed leads.

('A','CB','HU','NI','AA','N','NA') this statuses with called count less than 9. will the one below works? I tried to activate it to a campaign but some status also affected.

called_count < 9 AND
status NOT IN ('A','CB','HU','NI','AA','N','NA')


VERSION: 2.7-401a
BUILD: 130508-2256
© 2013 ViciDial Group

you need to set parantece around it all to only check called_count on those statuses:
( called_count < 9 AND
status NOT IN ('A','CB','HU','NI','AA','N','NA') )
Do you know about the campaign setting "Call Count Limit"?