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Recording filename not pass to WEBFORM

PostPosted: Tue Sep 23, 2014 7:55 pm
by leanne3191
Hi,

May I ask what could be the cause of my problem, I needed the recording filename to be pass into the webform thru URL,
e.g $recording_filename=

but it isn't passing any value, anyone who encountered this problem also?

Re: Recording filename not pass to WEBFORM

PostPosted: Wed Sep 24, 2014 2:59 am
by geoff3dmg
I don't think the recording filename has been generated at that point in the call flow so it's not available.

Re: Recording filename not pass to WEBFORM

PostPosted: Wed Sep 24, 2014 10:36 am
by mflorell
You can use the Timer campaign features to delay the webform from popping up a few seconds to give recording a chance to register, then you will have recording filename in the webform URL.

Re: Recording filename not pass to WEBFORM

PostPosted: Wed Sep 24, 2014 8:22 pm
by leanne3191
Hi,

But we also tried manually clicking the webform while in call,
Still the filename is blank..
Can you help me where I can find the timer campaign? I only saw recording delay..

Thanks so much..

Re: Recording filename not pass to WEBFORM

PostPosted: Thu Sep 25, 2014 9:25 pm
by mflorell
vicidial.php version and build?

Re: Recording filename not pass to WEBFORM

PostPosted: Fri Sep 26, 2014 4:53 am
by leanne3191
We are using the latest version and build..

Re: Recording filename not pass to WEBFORM

PostPosted: Fri Sep 26, 2014 7:41 pm
by mflorell
I tested this with the latest version and build and could not replicate your problem.