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Realtime screen partially shifted with Agent Pause Codes=N

PostPosted: Wed Sep 24, 2014 11:41 am
by okli
Vicibox 6.0.1, SVN 2173

AST_timeonVDADall.php - 140918-1614
realtime_report.php - 140918-1628


With a single test campaign, in which Agent Pause Codes Active = N:
Image


If Agent Pause Codes Active = Y everything is looking fine:
Image

Re: Realtime screen partially shifted with Agent Pause Codes

PostPosted: Fri Sep 26, 2014 7:57 pm
by jjohnson78
Make the following changes:

Line 2768:

$Aecho .= "|$UGD $G$sessionid$EG$L$R$Aring_note[$i]| $G"._QXZ("$status",6)."$EG $CM "._QXZ("$pausecode",6)."|$CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";

LIne 2772:

$Aecho .= "| $G$extension$EG$Aring_note[$i]|$phoneD<a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> <a href=\"javascript:ingroup_info('$Luser','$j');\">+</a> |$UGD $G$sessionid$EG$L$R | $G"._QXZ("$status",6)."$EG $CM "._QXZ("$pausecode",6)."|$CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";


Just change "._QXZ("$pausecode",6)." to $pausecode, as below:

$Aecho .= "|$UGD $G$sessionid$EG$L$R$Aring_note[$i]| $G"._QXZ("$status",6)."$EG $CM $pausecode|$CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";

Re: Realtime screen partially shifted with Agent Pause Codes

PostPosted: Sun Sep 28, 2014 9:19 am
by mflorell
Fixed in svn/trunk

Re: Realtime screen partially shifted with Agent Pause Codes

PostPosted: Mon Sep 29, 2014 3:56 am
by okli
Thank you both, it's looking fine now.