Realtime screen partially shifted with Agent Pause Codes=N
Posted:
Wed Sep 24, 2014 11:41 am
by okli
Vicibox 6.0.1, SVN 2173
AST_timeonVDADall.php - 140918-1614
realtime_report.php - 140918-1628
With a single test campaign, in which Agent Pause Codes Active = N:
If Agent Pause Codes Active = Y everything is looking fine:
Re: Realtime screen partially shifted with Agent Pause Codes
Posted:
Fri Sep 26, 2014 7:57 pm
by jjohnson78
Make the following changes:
Line 2768:
$Aecho .= "|$UGD $G$sessionid$EG$L$R$Aring_note[$i]| $G"._QXZ("$status",6)."$EG $CM "._QXZ("$pausecode",6)."|$CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
LIne 2772:
$Aecho .= "| $G$extension$EG$Aring_note[$i]|$phoneD<a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> <a href=\"javascript:ingroup_info('$Luser','$j');\">+</a> |$UGD $G$sessionid$EG$L$R | $G"._QXZ("$status",6)."$EG $CM "._QXZ("$pausecode",6)."|$CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
Just change "._QXZ("$pausecode",6)." to $pausecode, as below:
$Aecho .= "|$UGD $G$sessionid$EG$L$R$Aring_note[$i]| $G"._QXZ("$status",6)."$EG $CM $pausecode|$CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
Re: Realtime screen partially shifted with Agent Pause Codes
Posted:
Mon Sep 29, 2014 3:56 am
by okli
Thank you both, it's looking fine now.