vicidial.org

Posted: **Wed Mar 28, 2007 7:38 pm**

Actually I don´t need to have the CLOSER campaigns to be dialed
with VICIDIAL, I can use a conventional phone, however I would
like to use VICIDIAL to track them.

For that purpose I created a new user,
an IN-GROUP (called CL_HDP2_L) and a new campaign called CLOSER.
However when I press "Local Closer" during a call, I don´t see
the call put into the CLOSERS campaign.

Why? What else do I need to do?
My main campaign´s ID is HDP2.

I remember having tried this before some days ago and worked,
however today it didn´t work, and I am not sure what have I done
wrong.

Posted: **Wed Mar 28, 2007 9:05 pm**

astguiclient version?

Asterisk version?

Can you post some Asterisk CLI output of one of these transfers?

Posted: **Thu Mar 29, 2007 10:19 am**

Try with in group called:
CL_HDP2_

Posted: **Mon Apr 02, 2007 1:57 pm**

Tried it, no possitive results...

Posted: **Mon Apr 02, 2007 2:27 pm**

Hi, I am posting some results from Asterisk CLI

Code: Select all: Apr 2 14:21:08 WARNING[16672]: app_dial.c:714 wait_for_answer: Unable to forward voice == Everyone is busy/congested at this time (1:0/0/1) -- Executing Hangup("Local/8600051@default-8d19,1", "") in new stack == Spawn extension (default, 915626338147, 2) exited non-zero on 'Local/8600051@default-8d19,1' -- Executing DeadAGI("Local/8600051@default-8d19,1", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Local/8600051@default-8d19,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL----------)") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL----------) completed, returning 0 -- Executing Answer("IAX2/voipjet-3", "") in new stack -- Executing AGI("IAX2/voipjet-3", "agi-VDADcloser.agi|90009*CL_HDP1_L**37688**5626338147*2000*-----START") in new stack -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADcloser.agi == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-8d19,2' -- Executing DeadAGI("Local/8600051@default-8d19,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Local/8600051@default-8d19,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------) completed, returning 0 == Manager 'sendcron' logged off from 127.0.0.1 homelinux*CLI>

mflorell wrote:astguiclient version?

Asterisk version?

Can you post some Asterisk CLI output of one of these transfers?

Posted: **Mon Apr 02, 2007 2:36 pm**

After changing the name of the INGROUP I get these results, however the number is not
put on the queue for later calling. Does it want to call inmediately?

== Everyone is busy/congested at this time (1:0/0/1)
-- Executing Hangup("Local/8600051@default-577d,1", "") in new stack
== Spawn extension (default, 915624293679, 2) exited non-zero on 'Local/8600051@default-577d,1'
-- Executing DeadAGI("Local/8600051@default-577d,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/8600051@default-577d,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL----------)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0
-- Executing Answer("IAX2/voipjet-2", "") in new stack
-- Executing AGI("IAX2/voipjet-2", "agi-VDADcloser.agi|90009*CL_HDP1_L**37750**5624293679*2000*-----START") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADcloser.agi
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-577d,2'
-- Executing DeadAGI("Local/8600051@default-577d,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing DeadAGI("Local/8600051@default-577d,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------)") in new stack
-- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcause ... ----------) completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
homelinux*CLI>

[/code]

Posted: **Thu Apr 05, 2007 7:57 am**

It seems that the call is really transferred to the AGENT logged in as CLOSER,
BUT it needs to have an AGENT logged in.

vicidial.org

Transferring calls to CLOSERS does not work..

Transferring calls to CLOSERS does not work..