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NO LIVE CALLS WAITING....

PostPosted: Fri Oct 10, 2014 12:39 am
by jiteshright
some time i m facing this issue...NO LIVE CALLS WAITING in my vicidial real time page....
my dial level is 1.5 is normal and calls are landing easily, when i faced this issue i simply increase the dial level 1.5 to 4 speed after this my call ringing numbers are same as 1.5 speed....

Troubleshooting which i did already.....
1. delete campaign and make new campaign.
2. deleting all recordings from ORIG folder.
3. mysql database repaired.
4. check minimum hopper is 500.

Re: NO LIVE CALLS WAITING....

PostPosted: Fri Oct 10, 2014 2:05 am
by boiken
at the campaign (detailed) there is a field Maximum Adapt Dial Level: (set here the maximum of the dial level)

Re: NO LIVE CALLS WAITING....

PostPosted: Tue Nov 04, 2014 6:57 am
by boiken
which command have you used for repairing database ?