Multi-Clustered Inbound servers
Posted: Sun Oct 19, 2014 7:55 amHello Everyone,
Good day!
Just want to verify regarding my scenario I am working on right now.
100 agents (inbound account)
1 - DB
2 - Dialers/Web
2 - Dialer
Here are my questions:
1. My 2 Dialer/Web server should have the same Phone extensions and user content?
2. In order to make it load balance will I register my (100) agents softphone into 4 Dialers?
e.g. (25) agents ---- Dialer1 ; (25) agents ---- Dialer2 ; (25) agents ---- Dialer3 ; (25) agents ---- Dialer4
3. The same thing with my Carriers, it should configured in my (2) Dialers/Web?
4. How will the inbound calls distributed in my (4) Dialers?
Thank you in advance,
------------------------------------------------------------------------------------------------------------
ViciBox v.5.0.2-130807 | BUILD: 130809-1410 | SVN Version: 2019 | Asterisk: 1.8.23-vici
64bit Multi Server/ ISO Preload Install
Inbound
Good day!
Just want to verify regarding my scenario I am working on right now.
100 agents (inbound account)
1 - DB
2 - Dialers/Web
2 - Dialer
Here are my questions:
1. My 2 Dialer/Web server should have the same Phone extensions and user content?
2. In order to make it load balance will I register my (100) agents softphone into 4 Dialers?
e.g. (25) agents ---- Dialer1 ; (25) agents ---- Dialer2 ; (25) agents ---- Dialer3 ; (25) agents ---- Dialer4
3. The same thing with my Carriers, it should configured in my (2) Dialers/Web?
4. How will the inbound calls distributed in my (4) Dialers?
Thank you in advance,
------------------------------------------------------------------------------------------------------------
ViciBox v.5.0.2-130807 | BUILD: 130809-1410 | SVN Version: 2019 | Asterisk: 1.8.23-vici
64bit Multi Server/ ISO Preload Install
Inbound