vicidial.org

Hello,

I have downloaded the manual, search in the forum, search in google about MULTI_LEAD. But I am not able to use MULTI-LEAD yet.

Please where I can find information about MULTI-LEAD.

Thanks

Read the ALTERNATE_NUMBER_DIALING.txt file included with the Vicidial source code(usually /usr/src/astguiclient/trunk/docs)

I have read the ALTERNATE_NUMBER_DIALING.txt:

Using MULTI_LEAD allows you to use a separate lead for each number on a customer account that all share a common vendor_lead_code, and the type of phone number for each is defined with a label in the Owner field. This option will disable some options on the Modify Campaign screen and show a link to the Multi-Alt Settings page which allows you to set which phone number types, defined by the label of each lead, will be dialed and in what order. This will create a special lead filter and will alter the Rank field of all of the leads inside the lists set to this campaign in order to call them in the order you have specified.

That is OK.

This is the forum discussion that have more information about MULTI-LEAD: http://www.eflo.net/VICIDIALforum/viewtopic.php?p=73932
However it does not say anything about how to load list with MULTI_LEAD.

I have Vicibox 5.0.3 with:
1) Version of VICIDIAL: VERSION: 2.8-413a BUILD: 130928-1130
2) loadavg: load average: 0.11, 0.05, 0.06
3) Server Specs: Intel(R) Xeon(R) CPU E3-1220 V2 @ 3.10GHz with fout cores. 12 GBytes of RAM. 2 TBytes hard disk.
4) Codecs used: alaw
5) VOIP or PSTN : VOIP
6) OS: Linux cc1 3.7.10-1.16-pae #1 SMP Fri May 31 20:21:23 UTC 2013 (97c14ba) i686 i686 i386 GNU/Linux

Any help will be appreciate.

You load leads in the normal way, you just need to create a file that has one phone number per line with the numbers from the same account connected by the same vendor_lead_code. Most of our clients can write an exporter from their lead management system that does this. We created a perl script to do this for a client over 3 years ago, you can take a look at it as an example of how you could write one on your own. VICIDIAL_IN_preprocess_leads_file.pl