Problem with Call Transfer

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Problem with Call Transfer

Postby tarek » Sun Oct 26, 2014 3:13 am

Hello all...

we are having a problem with call transfer with the button: Leave 3rd way call it doesn't work for most, like a page error, and it becomes un-clickable..
after troubleshooting and we found that if we add tTor at the end of each sip phone it works!
like the following:
o exten => 1316,1,Dial(SIP/1316,60,tTor)
inside extensions-vicidial.conf

this solves the problem, but then the auto configuration removes it afterwards!
so to solve this for now, made a cron job to update the extensions-vicidial.conf adding the tTor which is not clean at all!
so i seriously need a solution for this :/ any idea??

either by making permanent changes to extensions-vicidial.conf so how to do this :S ?
or if there is another solution to make the leave 3rd way call button to work directly will be great!!


the needed details are as below:
VERSION: 2.10-443a
BUILD: 140617-2017
Revision: 2133
Node Kind: directory
Last Changed Rev: 2133

please help!
tarek
 
Posts: 3
Joined: Sun Sep 14, 2014 2:47 am

Re: Problem with Call Transfer

Postby perci100 » Mon Oct 27, 2014 10:38 am

anyone correct me if i am wrong but Instead of adding it to each sip phone just add tTor to your dialplan in your carrier settings so it does it all the time.

ie: exten => _91NXXNXXXXXX,n,Dial(SIP/${EXTEN:1}@vcarrier1,,tToR)
8 server cluster web/tel x 5/db/archive(rec only) in production inbound/outbound/AMD/full recording |Vicibox 5.0.3 Standard ISO | VERSION: 2.12-549a BUILD: 160404-0940 | Asterisk 1.8.25.0-vici | No added software all servers in RAID 10
perci100
 
Posts: 74
Joined: Thu Feb 09, 2012 1:47 pm

Re: Problem with Call Transfer

Postby geoff3dmg » Mon Oct 27, 2014 11:27 am

Yes, you should have the 'T' and 't' options in your dial command for your carrier. I don't know why the example SIP Carrier doesn't have it.
Vicibox 5.03 from .iso | VERSION: 2.10-451a BUILD: 140902-0816 | Asterisk 1.8.28.2-vici | Multi-Server | Amfeltec H/W Timing Cards | No Extra Software After Installation | Dell PowerEdge 1850 | Pentium 4 'Prescott' Xenon Quad @ 3.40GHz
geoff3dmg
 
Posts: 403
Joined: Tue Jan 29, 2013 4:35 am
Location: Lancashire, UK


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 97 guests