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Problem with Call Transfer

PostPosted: Sun Oct 26, 2014 3:13 am
by tarek
Hello all...

we are having a problem with call transfer with the button: Leave 3rd way call it doesn't work for most, like a page error, and it becomes un-clickable..
after troubleshooting and we found that if we add tTor at the end of each sip phone it works!
like the following:
o exten => 1316,1,Dial(SIP/1316,60,tTor)
inside extensions-vicidial.conf

this solves the problem, but then the auto configuration removes it afterwards!
so to solve this for now, made a cron job to update the extensions-vicidial.conf adding the tTor which is not clean at all!
so i seriously need a solution for this :/ any idea??

either by making permanent changes to extensions-vicidial.conf so how to do this :S ?
or if there is another solution to make the leave 3rd way call button to work directly will be great!!


the needed details are as below:
VERSION: 2.10-443a
BUILD: 140617-2017
Revision: 2133
Node Kind: directory
Last Changed Rev: 2133

please help!

Re: Problem with Call Transfer

PostPosted: Mon Oct 27, 2014 10:38 am
by perci100
anyone correct me if i am wrong but Instead of adding it to each sip phone just add tTor to your dialplan in your carrier settings so it does it all the time.

ie: exten => _91NXXNXXXXXX,n,Dial(SIP/${EXTEN:1}@vcarrier1,,tToR)

Re: Problem with Call Transfer

PostPosted: Mon Oct 27, 2014 11:27 am
by geoff3dmg
Yes, you should have the 'T' and 't' options in your dial command for your carrier. I don't know why the example SIP Carrier doesn't have it.