I recently installed vicibox on a new server. I have it configured where i can use a soft phone to make an outbound call but when i log in as an agent and turn a campaign on all of the leads come up with a disposition of NA.
Carrier Settings
[SDC]
disallow=all
allow=ulaw
allow=alaw
canreinvite=no
dtmfmode=rfc2833
host=xx.xxx.xx.xx
insecure=invite
port=5060
qualify=yes
type=peer
exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(SIP/SDC/${EXTEN:1},,tTor)
exten => _91NXXNXXXXXX,3,Hangup
exten => _81NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _81NXXNXXXXXX,2,Dial(SIP/SDC/${EXTEN:1},,tTor)
exten => _81NXXNXXXXXX,3,Hangup
exten => _1NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1NXXNXXXXXX,2,Dial(SIP/SDC/${EXTEN:0},,tTor)
exten => _1NXXNXXXXXX,3,Hangup
I have the campaign setup as ratio with an autodial of 200. It is also setup to do a survey(press1)
Please anything to help.
all calls i make are saying NA. Please help
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all calls i make are saying NA. Please help
by sdctelcom » Tue Oct 28, 2014 4:03 pm
- sdctelcom
- Posts: 8
- Joined: Tue Oct 28, 2014 3:53 pm
Re: all calls i make are saying NA. Please help
by geoff3dmg » Wed Oct 29, 2014 7:53 am
That is not how you use the Dial application. It should be:
Dial(SIP/${EXTEN:0}@VoIPCarrier,,tTor)
Fix this and try again. Then I would check the carrier log and the asterisk logs to check what you get back from your carrier when you try and dial.
Dial(SIP/${EXTEN:0}@VoIPCarrier,,tTor)
Fix this and try again. Then I would check the carrier log and the asterisk logs to check what you get back from your carrier when you try and dial.
Vicibox 5.03 from .iso | VERSION: 2.10-451a BUILD: 140902-0816 | Asterisk 1.8.28.2-vici | Multi-Server | Amfeltec H/W Timing Cards | No Extra Software After Installation | Dell PowerEdge 1850 | Pentium 4 'Prescott' Xenon Quad @ 3.40GHz
- geoff3dmg
- Posts: 403
- Joined: Tue Jan 29, 2013 4:35 am
- Location: Lancashire, UK
Re: all calls i make are saying NA. Please help
by sdctelcom » Wed Oct 29, 2014 1:42 pm
i am getting the error
[Oct 29 14:41:34] WARNING[11444]: app_dial.c:2345 dial_exec_full: Unable to create channel of type 'DAHDI' (cause 0 - Unknown)
[Oct 29 14:41:34] WARNING[11444]: app_dial.c:2345 dial_exec_full: Unable to create channel of type 'DAHDI' (cause 0 - Unknown)
- sdctelcom
- Posts: 8
- Joined: Tue Oct 28, 2014 3:53 pm
Re: all calls i make are saying NA. Please help
by geoff3dmg » Thu Oct 30, 2014 4:30 am
Are your DADHI drivers loading?
Vicibox 5.03 from .iso | VERSION: 2.10-451a BUILD: 140902-0816 | Asterisk 1.8.28.2-vici | Multi-Server | Amfeltec H/W Timing Cards | No Extra Software After Installation | Dell PowerEdge 1850 | Pentium 4 'Prescott' Xenon Quad @ 3.40GHz
- geoff3dmg
- Posts: 403
- Joined: Tue Jan 29, 2013 4:35 am
- Location: Lancashire, UK
Re: all calls i make are saying NA. Please help
by striker » Thu Oct 30, 2014 6:25 am
post your full cli log while make a call....
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
- striker
- Posts: 962
- Joined: Sun Jun 06, 2010 10:25 am
Re: all calls i make are saying NA. Please help
by sdctelcom » Thu Oct 30, 2014 8:46 am
[url]here is the full log.. and i am checking on the drivers also
[Oct 30 09:42:07] -- Executing [h@default:1] AGI("Local/919092067692@default-000000b4;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL----------") in new stack
[Oct 30 09:42:07] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 30 09:42:07] -- Executing [912069403372@default:1] AGI("Local/912069403372@default-000000b5;2", "agi://127.0.0.1:4577/call_log") in new stack
[Oct 30 09:42:07] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=123))
[Oct 30 09:42:07] -- <Local/912069403372@default-000000b5;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 30 09:42:07] -- Executing [912069403372@default:2] Dial("Local/912069403372@default-000000b5;2", "DAHDI/r2/12069403372,,To") in new stack
[Oct 30 09:42:07] WARNING[23287]: app_dial.c:2345 dial_exec_full: Unable to create channel of type 'DAHDI' (cause 0 - Unknown)
[Oct 30 09:42:07] == Everyone is busy/congested at this time (1:0/0/1)
[Oct 30 09:42:07] -- Executing [912069403372@default:3] Hangup("Local/912069403372@default-000000b5;2", "") in new stack
[Oct 30 09:42:07] == Spawn extension (default, 912069403372, 3) exited non-zero on 'Local/912069403372@default-000000b5;2'
[Oct 30 09:42:07] -- Executing [h@default:1] AGI("Local/912069403372@default-000000b5;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL----------") in new stack
[Oct 30 09:42:07] -- <Local/917185873294@default-00000091;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 30 09:42:07] -- Executing [912094858352@default:1] AGI("Local/912094858352@default-000000b6;2", "agi://127.0.0.1:4577/call_log") in new stack
[Oct 30 09:42:07] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=123))
[Oct 30 09:42:07] -- <Local/912094858352@default-000000b6;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 30 09:42:07] -- Executing [912094858352@default:2] Dial("Local/912094858352@default-000000b6;2", "DAHDI/r2/12094858352,,To") in new stack
[Oct 30 09:42:07] WARNING[23289]: app_dial.c:2345 dial_exec_full: Unable to create channel of type 'DAHDI' (cause 0 - Unknown)
[Oct 30 09:42:07] == Everyone is busy/congested at this time (1:0/0/1)
[Oct 30 09:42:07] -- Executing [912094858352@default:3] Hangup("Local/912094858352@default-000000b6;2", "") in new stack
[Oct 30 09:42:07] == Spawn extension (default, 912094858352, 3) exited non-zero on 'Local/912094858352@default-000000b6;2'
[Oct 30 09:42:07] -- Executing [h@default:1] AGI("Local/912094858352@default-000000b6;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL----------") in new stack
[Oct 30 09:42:07] -- <Local/919312074125@default-00000092;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 30 09:42:07] -- Executing [912068871618@default:1] AGI("Local/912068871618@default-000000b7;2", "agi://127.0.0.1:4577/call_log") in new stack
[Oct 30 09:42:07] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=123))
[Oct 30 09:42:07] -- <Local/912068871618@default-000000b7;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 30 09:42:07] -- Executing [912068871618@default:2] Dial("Local/912068871618@default-000000b7;2", "DAHDI/r2/12068871618,,To") in new stack
[Oct 30 09:42:07] WARNING[23291]: app_dial.c:2345 dial_exec_full: Unable to create channel of type 'DAHDI' (cause 0 - Unknown)
[Oct 30 09:42:07] == Everyone is busy/congested at this time (1:0/0/1)
[Oct 30 09:42:07] -- Executing [912068871618@default:3] Hangup("Local/912068871618@default-000000b7;2", "") in new stack
[Oct 30 09:42:07] == Spawn extension (default, 912068871618, 3) exited non-zero on 'Local/912068871618@default-000000b7;2'
[Oct 30 09:42:07] -- Executing [h@default:1] AGI("Local/912068871618@default-000000b7;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL----------") in new stack
[Oct 30 09:42:07] -- <Local/912127906000@default-00000093;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/917183993070@default-00000094;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/915626884903@default-00000095;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/914065875426@default-00000096;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/913474955603@default-00000097;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/913252037330@default-00000098;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/919034919523@default-00000099;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916083977120@default-0000009a;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/917636399805@default-0000009b;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/912034918203@default-0000009c;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916416426786@default-0000009d;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/915735690469@default-0000009e;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/914795440029@default-0000009f;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/915732865255@default-000000a0;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916602380767@default-000000a1;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916602215994@default-000000a2;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/914027210131@default-000000a3;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/914023454768@default-000000a4;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/919044857161@default-000000a5;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/919132320456@default-000000a6;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/913163375367@default-000000a7;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916208754840@default-000000a8;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/913073331899@default-000000a9;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/917205692744@default-000000aa;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/917209804712@default-000000ab;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/919702708801@default-000000ac;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/913072203649@default-000000ad;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/918016629847@default-000000ae;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/914806591436@default-000000af;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/914357201425@default-000000b0;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/919162560910@default-000000b1;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/917134464639@default-000000b2;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916822399563@default-000000b3;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/919092067692@default-000000b4;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/912069403372@default-000000b5;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/912094858352@default-000000b6;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/912068871618@default-000000b7;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
vici1*CLI>[/url]
[Oct 30 09:42:07] -- Executing [h@default:1] AGI("Local/919092067692@default-000000b4;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL----------") in new stack
[Oct 30 09:42:07] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 30 09:42:07] -- Executing [912069403372@default:1] AGI("Local/912069403372@default-000000b5;2", "agi://127.0.0.1:4577/call_log") in new stack
[Oct 30 09:42:07] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=123))
[Oct 30 09:42:07] -- <Local/912069403372@default-000000b5;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 30 09:42:07] -- Executing [912069403372@default:2] Dial("Local/912069403372@default-000000b5;2", "DAHDI/r2/12069403372,,To") in new stack
[Oct 30 09:42:07] WARNING[23287]: app_dial.c:2345 dial_exec_full: Unable to create channel of type 'DAHDI' (cause 0 - Unknown)
[Oct 30 09:42:07] == Everyone is busy/congested at this time (1:0/0/1)
[Oct 30 09:42:07] -- Executing [912069403372@default:3] Hangup("Local/912069403372@default-000000b5;2", "") in new stack
[Oct 30 09:42:07] == Spawn extension (default, 912069403372, 3) exited non-zero on 'Local/912069403372@default-000000b5;2'
[Oct 30 09:42:07] -- Executing [h@default:1] AGI("Local/912069403372@default-000000b5;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL----------") in new stack
[Oct 30 09:42:07] -- <Local/917185873294@default-00000091;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 30 09:42:07] -- Executing [912094858352@default:1] AGI("Local/912094858352@default-000000b6;2", "agi://127.0.0.1:4577/call_log") in new stack
[Oct 30 09:42:07] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=123))
[Oct 30 09:42:07] -- <Local/912094858352@default-000000b6;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 30 09:42:07] -- Executing [912094858352@default:2] Dial("Local/912094858352@default-000000b6;2", "DAHDI/r2/12094858352,,To") in new stack
[Oct 30 09:42:07] WARNING[23289]: app_dial.c:2345 dial_exec_full: Unable to create channel of type 'DAHDI' (cause 0 - Unknown)
[Oct 30 09:42:07] == Everyone is busy/congested at this time (1:0/0/1)
[Oct 30 09:42:07] -- Executing [912094858352@default:3] Hangup("Local/912094858352@default-000000b6;2", "") in new stack
[Oct 30 09:42:07] == Spawn extension (default, 912094858352, 3) exited non-zero on 'Local/912094858352@default-000000b6;2'
[Oct 30 09:42:07] -- Executing [h@default:1] AGI("Local/912094858352@default-000000b6;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL----------") in new stack
[Oct 30 09:42:07] -- <Local/919312074125@default-00000092;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] == Manager 'sendcron' logged on from 127.0.0.1
[Oct 30 09:42:07] -- Executing [912068871618@default:1] AGI("Local/912068871618@default-000000b7;2", "agi://127.0.0.1:4577/call_log") in new stack
[Oct 30 09:42:07] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=123))
[Oct 30 09:42:07] -- <Local/912068871618@default-000000b7;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 30 09:42:07] -- Executing [912068871618@default:2] Dial("Local/912068871618@default-000000b7;2", "DAHDI/r2/12068871618,,To") in new stack
[Oct 30 09:42:07] WARNING[23291]: app_dial.c:2345 dial_exec_full: Unable to create channel of type 'DAHDI' (cause 0 - Unknown)
[Oct 30 09:42:07] == Everyone is busy/congested at this time (1:0/0/1)
[Oct 30 09:42:07] -- Executing [912068871618@default:3] Hangup("Local/912068871618@default-000000b7;2", "") in new stack
[Oct 30 09:42:07] == Spawn extension (default, 912068871618, 3) exited non-zero on 'Local/912068871618@default-000000b7;2'
[Oct 30 09:42:07] -- Executing [h@default:1] AGI("Local/912068871618@default-000000b7;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL----------") in new stack
[Oct 30 09:42:07] -- <Local/912127906000@default-00000093;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/917183993070@default-00000094;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/915626884903@default-00000095;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/914065875426@default-00000096;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/913474955603@default-00000097;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/913252037330@default-00000098;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:07] -- <Local/919034919523@default-00000099;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916083977120@default-0000009a;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/917636399805@default-0000009b;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/912034918203@default-0000009c;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916416426786@default-0000009d;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/915735690469@default-0000009e;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/914795440029@default-0000009f;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/915732865255@default-000000a0;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916602380767@default-000000a1;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916602215994@default-000000a2;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/914027210131@default-000000a3;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/914023454768@default-000000a4;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/919044857161@default-000000a5;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/919132320456@default-000000a6;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/913163375367@default-000000a7;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916208754840@default-000000a8;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/913073331899@default-000000a9;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/917205692744@default-000000aa;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/917209804712@default-000000ab;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/919702708801@default-000000ac;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/913072203649@default-000000ad;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/918016629847@default-000000ae;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/914806591436@default-000000af;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/914357201425@default-000000b0;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/919162560910@default-000000b1;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/917134464639@default-000000b2;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/916822399563@default-000000b3;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/919092067692@default-000000b4;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/912069403372@default-000000b5;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] -- <Local/912094858352@default-000000b6;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
[Oct 30 09:42:08] -- <Local/912068871618@default-000000b7;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CHANUNAVAIL---------- completed, returning 0
[Oct 30 09:42:08] == Manager 'sendcron' logged off from 127.0.0.1
vici1*CLI>[/url]
- sdctelcom
- Posts: 8
- Joined: Tue Oct 28, 2014 3:53 pm
Re: all calls i make are saying NA. Please help
by striker » Thu Oct 30, 2014 10:56 am
type the below in cli and post back the result
dialplan show 912069403372@default
are you using SIP turnk or PRI/E1 trunk
dialplan show 912069403372@default
are you using SIP turnk or PRI/E1 trunk
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
- striker
- Posts: 962
- Joined: Sun Jun 06, 2010 10:25 am
Re: all calls i make are saying NA. Please help
by sdctelcom » Thu Oct 30, 2014 11:07 am
I am using SIP.. Below are the results
[ Context 'default' created by 'pbx_config' ]
'_91NXXNXXXXXX' => 1. AGI(agi://127.0.0.1:4577/call_log) [pbx_config]
2. Dial(${TRUNKX}/${EXTEN:1},,To) [pbx_config]
3. Hangup() [pbx_config]
[ Included context 'vicidial-auto-external' created by 'pbx_config' ]
'_91NXXNXXXXXX' => 1. AGI(agi://127.0.0.1:4577/call_log) [pbx_config]
2. Dial(SIP/67.228.13.43:5060,20) [pbx_config]
3. Hangup() [pbx_config]
-= 2 extensions (6 priorities) in 2 contexts. =-
[ Context 'default' created by 'pbx_config' ]
'_91NXXNXXXXXX' => 1. AGI(agi://127.0.0.1:4577/call_log) [pbx_config]
2. Dial(${TRUNKX}/${EXTEN:1},,To) [pbx_config]
3. Hangup() [pbx_config]
[ Included context 'vicidial-auto-external' created by 'pbx_config' ]
'_91NXXNXXXXXX' => 1. AGI(agi://127.0.0.1:4577/call_log) [pbx_config]
2. Dial(SIP/67.228.13.43:5060,20) [pbx_config]
3. Hangup() [pbx_config]
-= 2 extensions (6 priorities) in 2 contexts. =-
- sdctelcom
- Posts: 8
- Joined: Tue Oct 28, 2014 3:53 pm
Re: all calls i make are saying NA. Please help
by striker » Thu Oct 30, 2014 11:12 am
goto vi /etc/asterisk/extensions.conf
remove the dialplan
_91NXXNXXXXXX' => 1. AGI(agi://127.0.0.1:4577/call_log) [pbx_config]
2. Dial(${TRUNKX}/${EXTEN:1},,To) [pbx_config]
3. Hangup() [pbx_config]
under default context
and reload the server and check the calls
remove the dialplan
_91NXXNXXXXXX' => 1. AGI(agi://127.0.0.1:4577/call_log) [pbx_config]
2. Dial(${TRUNKX}/${EXTEN:1},,To) [pbx_config]
3. Hangup() [pbx_config]
under default context
and reload the server and check the calls
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
- striker
- Posts: 962
- Joined: Sun Jun 06, 2010 10:25 am
Re: all calls i make are saying NA. Please help
by sdctelcom » Thu Oct 30, 2014 12:17 pm
okay that seemed to get the phone ringing and i appreciate that. But now im doing 2 test calls to my cell and office line. when i call my cell it just rings and rings but doesnt ring my cell. and when i call the office line it rings and when i try to answer i get a dial tone but it continues to ring on the softphone.
- sdctelcom
- Posts: 8
- Joined: Tue Oct 28, 2014 3:53 pm
Re: all calls i make are saying NA. Please help
by sdctelcom » Thu Oct 30, 2014 12:40 pm
ok take back last statement, i just tried calling through campaign and not just softphone and the error i got is
[Oct 30 13:36:22] WARNING[6098]: chan_sip.c:21133 handle_response_invite: Received response: "Forbidden" from '"V0301336200000003853" <sip:3302376656@98.249.153.233>;tag=as7ff5acf2'
[Oct 30 13:36:22] WARNING[6098]: chan_sip.c:21133 handle_response_invite: Received response: "Forbidden" from '"V0301336200000003853" <sip:3302376656@98.249.153.233>;tag=as7ff5acf2'
- sdctelcom
- Posts: 8
- Joined: Tue Oct 28, 2014 3:53 pm
Re: all calls i make are saying NA. Please help
by sdctelcom » Thu Oct 30, 2014 12:59 pm
ok i have the last one fixed, apparantly the dialer thought i was trying to call india.
so back to same issue, i just ran my office line through the campaign and it just rings and then hangs up when i answer it.any idea whats causing this?
so back to same issue, i just ran my office line through the campaign and it just rings and then hangs up when i answer it.any idea whats causing this?
- sdctelcom
- Posts: 8
- Joined: Tue Oct 28, 2014 3:53 pm
Re: all calls i make are saying NA. Please help
by paolo » Tue Nov 04, 2014 1:51 pm
Hi,
Based on experience
== Everyone is busy/congested at this time (1:0/0/1)
[Oct 30 09:42:07] -- Executing [912068871618@default:3] Hangup("Local/912068871618@default-000000b7;2", "") in new stack
[Oct 30 09:42:07] == Spawn extension (default, 912068871618, 3) exited non-zero on 'Local/912068871618@default-000000b7;2'
I usually get this error when the telco is down.
Have you tried calling your telco to check if they are up or down
do you have other carriers configured in your system.
Tried isolating the issue by disabling and testing the carriers set up on your server one by one.
Based on experience
== Everyone is busy/congested at this time (1:0/0/1)
[Oct 30 09:42:07] -- Executing [912068871618@default:3] Hangup("Local/912068871618@default-000000b7;2", "") in new stack
[Oct 30 09:42:07] == Spawn extension (default, 912068871618, 3) exited non-zero on 'Local/912068871618@default-000000b7;2'
I usually get this error when the telco is down.
Have you tried calling your telco to check if they are up or down
do you have other carriers configured in your system.
Tried isolating the issue by disabling and testing the carriers set up on your server one by one.
MyCallCloud.com - Cool Vici Customizations - Hosted - Configured - Supported
Web: https://mycallcloud.com
P: 888-663-0760
E: sales@mycallcloud.com
Web: https://mycallcloud.com
P: 888-663-0760
E: sales@mycallcloud.com
- paolo
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