vicidial.org

I was wondering if the dialplan was correct. I'm taking over someone else's mistakes and need to know why my station agents are not getting predictive dialing to work, seems like we can do it Manually through GoAutoDial, using Zoiper Classic. The person who took care of it last had switched it from SIP to IAX and I'm not sure if he input the dialplan info correctly. Here is the basic Vicidial info:

3 Stations in total
Proxmox: Virtual Environment Version 2.1.1/f9b0f63a
Vicidial VERSION: 2.4-309a
System Settings Version: 2.4b0.5
Build: 110143-1642
Server ID: Vicidial
Name: Vicidial Single Server (1 Server)
Server IP: 192.168.0.234
Active: Y
Asterisk: 1.4.39.1-vici
Trunks: 96
GMT: -5

Dialplan Info:

Carrier ID: iaxgoautodial
Carrier Name: sipgoautodial
Carrier Description: sipgoautodial mod
Registration String: register => 2012969901:n3Fs81GyLv@dal.justgovoip.com:5060/2012969901
Protocol: IAX2
Globals String: GOAUTODIALIAXTRUNK = IAX2/iaxgoautodial

*This is what I think is wrong, but I'm not sure
DialPlan:
exten => _91NXXNXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX.,n,Dial(SIP/${EXTEN:1}@justgovoip,,tTo)
exten => _91NXXNXXXXXX.,n,Hangup

Server: 192.168.0.234
Active: Y

I'm also getting this message when updating users:
Could not connect: 192.168.1.2|vtigercrm510|vtiger|vtuser

Any help or tips would be highly appreciated,
Thank You
Jon Harte

Before doing predictive dialing try doing a manual call via your phone first, if that works then do a manual dial via the agent interface and then test predictive dialing.

I think your predecessor has setup vtiger integration, you can disable that in the system settings. It has not been supported anymore for some time now.

You should not post your user and password here.

Anyway, it seems like you are using and IAX2 Trunk but you dialplan is trying use a SIP Trunk, you should take a look there