vicidial.org

Is it posible to disable the status DEAD CALL when the customer hangs up first put a available agent automatically.

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Vicibox 5.0.3 from .iso | Vicidial VERSION: 2.8-409a BUILD: 130809-1410 | Asterisk 1.8.28.2-vici | Multi Server | No Digium/Sangoma Hardware | No Extra Software After Installation | HP Server 360 G8

You can set a maximum time on that in the campaign settings, but then the agent will go to paused. If the agent were to automatically go to ready again then if the agent steps away and forgets to pause their session could go through dozens of calls all by itself, which is why that is not a feature in Vicidial.

These options are available in a larger version to VERSION: 2.8-409a BUILD: 130809-1410 ??
What AGI file that makes the status change to PAUSE ???