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Modify Callback by Admin

PostPosted: Tue Nov 11, 2014 5:30 pm
by ruben23
VERSION: 2.10-451a
BUILD: 140902-0816
© 2014 ViciDial Group
Version: 2.10b0.5
DB Schema Version: 1386
DB Schema Update Date:2014-11-09 20:19:26

Hi guys i have issue regarding CALLBACK set by agent as admin i would like to re assigned to different agents it and it works perfectly but when i try to re schedule the date and time somehow, the calendar does not appear somehow on it even the admin permission is set all to 1 already..any thoughts somehow..? guys Thanks a lot

Re: Modify Callback by Admin

PostPosted: Wed Nov 12, 2014 5:04 am
by DomeDan
ruben23 wrote:i got the resolution
the admi should put the Callback as HOld first before
he can assigned date and time
and it works now