vicidial.org

Hi,

when you add a phone at Vicidial you also have the option to modify the caller id. We actually use manual dialing (meaning that the operators don't log in at vicidial at all but make the calls using the dialpad manually). Very often an operator needs to change the caller id in order to call a specific client, but the pre-configured softphone from the sip account supports only 1 called id and its quite difficult to change every operators id every time because it's very time consuming when they are many operators at the same time.

So, is there any way lets say when the operators dials [87]+[client's number] it appears the 1st caller id
and when dials [88]+[client's number] appears the 2nd callerd id
and when dials [89]+[client's number] appears no number at all??

Is it possible to do this by entering a new script to the dialplan??

Many thanks in advance!

You can setup this by simply setting up 3 dialplans with there corresponding prefix and plot your CallerID as you desired for every dialplan created.then save and execute..surely this will work

ruben23 can you provide an example...
Thank you!

Hi, this what i entered as a dial plan. The calls are forwarded but the set callerid doesnt work as i asked the client that i called and the caller id that appears is "no number"

exten => _870039[03]XXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _870039[03]XXXX.,2,set(CALLERID(num)=00390556677)
exten => _870039[03]XXXX.,3,Dial(${trunktrunk}/${EXTEN:2},,tTo)
exten => _870039[03]XXXX.,4,Hangup

any suggestions?