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Unable to login after password change.

PostPosted: Mon Nov 17, 2014 9:51 am
by Oceans247
Hi,
I changed the default admin password “goautodial” to a new password.

Now I am unable to log back in with the new or old password. I think it has set my user level to 1 so I cannot log into to the admin area.

Is there another way I can get into the web GUI to fix this? The username “root” and password still work via ssh.

Re: Unable to login after password change.

PostPosted: Mon Nov 17, 2014 10:32 pm
by ruben23
Access your server by PhpmyAdmin if you still know your Mysql credentials user/pass. If this is possible then goto Database asterisk and table vicidial_users and edit accordingly to yoru preferences, save and test after.

Re: Unable to login after password change.

PostPosted: Wed Nov 19, 2014 8:47 am
by Oceans247
ruben23 wrote:Access your server by PhpmyAdmin if you still know your Mysql credentials user/pass. If this is possible then goto Database asterisk and table vicidial_users and edit accordingly to yoru preferences, save and test after.


Thank you. That was perfect and I manage to get back in. For some reason it had set my user rights level to 1.