On-hook ringtime delay
Posted: Tue Nov 25, 2014 9:57 amHi,
We have an ingroup with some on-hook agents which is set to ringall method. When a call comes in all phones ring and when one of the agents picks up the other phones keep ringing for at least 3 times. Can we disable this somewhere? It's quite irritating.
We have an ingroup with some on-hook agents which is set to ringall method. When a call comes in all phones ring and when one of the agents picks up the other phones keep ringing for at least 3 times. Can we disable this somewhere? It's quite irritating.