Report of IVR QUEUE FOR INBOUND Calls
Posted: Sat Dec 06, 2014 6:42 amI have configured an IVR for my inbound campaign so that customer can reach the ivr first and after that when ivr selection is done for the right inbound group call need to be connected.
My inbound campaign is working fine but i can not see from the real time main report that if any call is in IVR for that inbound group.
Can any one suggest me how to view the real time IVR queue for incoming call for my campaign.
Regards
H.Haq
ViciBox5.x86_64-5.0.3 | Asterisk 1.8.31.0-vici built by abuild @ cloud114 on a x86_64 | Admin Version VERSION: 2.10-451a Build: BUILD: 140902-0816 | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Xeon Processor
My inbound campaign is working fine but i can not see from the real time main report that if any call is in IVR for that inbound group.
Can any one suggest me how to view the real time IVR queue for incoming call for my campaign.
Regards
H.Haq
ViciBox5.x86_64-5.0.3 | Asterisk 1.8.31.0-vici built by abuild @ cloud114 on a x86_64 | Admin Version VERSION: 2.10-451a Build: BUILD: 140902-0816 | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Xeon Processor