vicidial.org

mflorell wrote:Did the numbers all begin with 1 or have 1 as the 4th digit(XXX1XXXXXX)?

In either case, they are impossible numbers in the USA since the area code and prefix cannot start with one. If you use NXXNXXXXXX in your dialplan then these are not even getting to a dial command or the call_log agi.

One way to fix is to send them on anyway by changing NXXNXXXXXX to XXXXXXXXXX wherever it appears, which will try to dial those numbers anyway and properly put them through the dialplan for VICIDIAL.

I use a separate filter system that filters by the NANPA database of valid area codes for leads in the USA and Canada:
http://www.nanpa.com/area_codes/index.html

The dialer is not dialing based on dialer level with respect to available agent.

I checked vicidial_auto_calls table numbers are laying, not getting clear.

I have this in my dial plan

exten => _905.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _905.,2,Dial(IAX2/binfone/011${EXTEN:3},120,tTo)
exten => _905.,3,Hangup

but after I execute the /usr/share/astguiclient/AST_reset_mysql_vars.pl
every thing coming back to normal.

asterisk--1.2.14
libpri-- libpri-1.2.4
zaptel--zaptel-1.2.12
astguiclient version--2.0.2
Linux kernel--2.6.18
Linux distro--fedora


Could you suggest what I have done wrong or any thing more required??

Nis.

How much bandwith do you have ?
I am having same problem , its because records get stuck in vicidial_auto_calls table so if 10 calls are stuck and 3 agents with dial level 6 then it does 18-10=8 calls .. Once you clear that table dialing jumps to 18 calls .. I am also getting some iax warnings on cli .

aster1 wrote:How much bandwith do you have ?
I am having same problem , its because records get stuck in vicidial_auto_calls table so if 10 calls are stuck and 3 agents with dial level 6 then it does 18-10=8 calls .. Once you clear that table dialing jumps to 18 calls .. I am also getting some iax warnings on cli .

Hi aster1,
yes I have 1 mb speed. I do notice the same, some time if I increase the dialer pacing, it will dial 45 to 50 numbers, but will only connect 5-6.

But I have other setup in my other office, where I don’t have any issue of dialing. The dialing is going very good with 1 mb speed. Would you mind share your script, so that I can check, if it works for me.

Thanks.
Nis.

Its not the question about the internet connection if thats the case,

its a matter of how many trunks did your provider gave you.

i have my own hosted * servers in USA .. the number of trunks is not an issue for me but i do get iax warnings on asterisk cli . I use phpmyadmin to monitor calls struck in vicidial_auto_calls table . I AM STILL NOT sure which calls are not being deleted in that table but one thing is certain that most of them has status XFER and also show unique id in that table ( they are mostly, but not always, pickedup calls and agent does talk with them ) .