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Problem with reports in Vicidial
Posted:
Fri Dec 12, 2014 10:06 amby urban
Hi im having Trouble about Raports
When agent make sales i can not see how much sales got he made
i have Questionaire Costum Fields
I want to make Report for all the sales and how much sales has been made to agents
Re: Problem with reports in Vicidial
Posted:
Tue Dec 16, 2014 5:41 amby DomeDan
When you make a sale, do you use the status 'SALE'?
is the status you uses set as "sale = Y" in "Admin" -> "System Statuses"?
Re: Problem with reports in Vicidial
Posted:
Tue Dec 16, 2014 3:46 pmby urban
i got over 10 custom fields that pop up to agents Interface
Custom fields got Field Type RADIO and there are 2 options YES/No
But when Agent Click one of the options
When i export calls i dont get the descripions of these field
Export Calls Report ::
Date Range:
Header Row:yes
Custom Fields: yes
Campaigns : 4000
Lists: 4001
User Groups : Agents
Version: 2.9rc1
asterisk : 1.8.23.0