Dispo Call Url or No Agent Call Url
Posted: Tue Jan 13, 2015 12:09 pm
I was trying to submit to webform from the QC screen but it wasnt an option - Studying the forums it seems that i might be able to use the dipourl .
Currently my live agents use webform submit VARhttpxxxxxxxxx/Add_Lead/CFaxtvFgsPZ5PQh8btBBxkzZ5hWu6D61Ej5WQj17mQVWY08pvGeP5wHvOvNg1AqF6M4GUHwtXNqPs3eueTSeG7sbXXW9jwE90d4P/First_Name=--A--first_name--B--&Last_Name=--A--last_name--B--&City=--A--city--B--&County=--A--province--B--&Zip_Code=--A--postal_code--B--&AlternatePhone=--A--alt_phone--B--&Notes=--A--comments--B--&AgentNo=--A--vendor_lead_code--B--&Phone_Number=--A--phone_number--B--&Street=--A--address1--B--&Age=&rurl2=--A--recording_filename--B--&State=--A--state--B--
This opens up the webform button and they need to push submit button on the webform
Now i am doing a press 1 survey ( 100% legally for a non-profit 501c) and i would like the calls that are pressing 1 being sent to similar form .
Which do i use DispoCall or NoAgentCall - ?
How do i make it only send the press 1 ?
And probably a simple answer but i dont know it - How do i make it hit the submit button -
Thanks in advance for any help
Currently my live agents use webform submit VARhttpxxxxxxxxx/Add_Lead/CFaxtvFgsPZ5PQh8btBBxkzZ5hWu6D61Ej5WQj17mQVWY08pvGeP5wHvOvNg1AqF6M4GUHwtXNqPs3eueTSeG7sbXXW9jwE90d4P/First_Name=--A--first_name--B--&Last_Name=--A--last_name--B--&City=--A--city--B--&County=--A--province--B--&Zip_Code=--A--postal_code--B--&AlternatePhone=--A--alt_phone--B--&Notes=--A--comments--B--&AgentNo=--A--vendor_lead_code--B--&Phone_Number=--A--phone_number--B--&Street=--A--address1--B--&Age=&rurl2=--A--recording_filename--B--&State=--A--state--B--
This opens up the webform button and they need to push submit button on the webform
Now i am doing a press 1 survey ( 100% legally for a non-profit 501c) and i would like the calls that are pressing 1 being sent to similar form .
Which do i use DispoCall or NoAgentCall - ?
How do i make it only send the press 1 ?
And probably a simple answer but i dont know it - How do i make it hit the submit button -
Thanks in advance for any help