Park call button greyed out

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Park call button greyed out

Postby mehdi@glsys » Mon Feb 16, 2015 2:25 pm

Hello Everyone, new to this forum. We just finished setting up a vicidial cluster. We have one Database/webserver and two asterisk box. Everything is working fine. Only issue that we have is we can not park calls.

When the agents login and dial a lead, the call park button is greyed out and can not be used. When I call the extension 8301, I hear the music and everything seems to be fine.

AS anyone out there had this issue in the pass?

VERSION: 2.10-443a
BUILD: 140617-2017
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Re: Park call button greyed out

Postby mflorell » Mon Feb 16, 2015 3:21 pm

I would suggest upgrading to the latest svn/trunk, there were some bugs related to this that we fixed in the last 8 months.
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