work with Vicidial server with Freepbx

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work with Vicidial server with Freepbx

Postby yair » Wed Feb 18, 2015 3:29 am

Hello,
I'm new in vicidial, I installed Vicidial2.10 on Centos6.4
I have two separate servers

1. Freepbx (central server to incoming calls and outgoing calls)

2. Vicidial

I am interested in the following situation

Agent dialing from Freepbx and registered as agent login and waiting for calls,
Vicidial calling to leads through the Freepbx server,
So when the agent answers the leads and the agent connected.

My purpose is create a situation where the vicidial is the automatic dialing server and all calls are made only in freepbx.

i need your help on the following questions

1.How to create a situation that all calls are made only in Freepbx.
2. How the Agent dials from Freepbx and registered as agent login and waiting online for calls.

Thanks in advance,
Yair.
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Re: work with Vicidial server with Freepbx

Postby mflorell » Wed Feb 18, 2015 7:01 am

We've been through this many times before. What you are trying to do is strongly discouraged. FreePBX is not designed to be the carrier(which is what you are trying to do) and it is not anywhere close to capable of handling the call volume that a vicidial system is capable of generating, even on the same type of hardware. It usually works out better if you let Vicidial act as the carrier for your FreePBX box.
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