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fresh vicibox installation - help.php problem

PostPosted: Fri Feb 20, 2015 2:36 am
by facePlanted
Hi, just installed ViciBox Redux v.6.0.3-141118
VERSION: 2.10-475a
BUILD: 150218-0924

did login as admin user 6666
enabled all permission in users -> ADMIN INTERFACE OPTIONS

but when i click on whatever 'question mark' for the manual, i see a pop-up and get asked for credentials.
I try to login as 6666 but it doesn't get accepted.

An example URL is:
https://XXX/vicidial/help.php#users-pass

Probably something trivial, thanks for your help :)

Re: fresh vicibox installation - help.php problem

PostPosted: Sun Feb 22, 2015 12:29 am
by THUFIR
facePlanted wrote:Hi, just installed ViciBox Redux v.6.0.3-141118

but when i click on whatever 'question mark' for the manual, i see a pop-up and get asked for credentials.
I try to login as 6666 but it doesn't get accepted.

Probably something trivial, thanks for your help :)


default password is 1234...

For what it's worth, I had to allow an exception in Firefox..

Re: fresh vicibox installation - help.php problem

PostPosted: Sun Feb 22, 2015 2:10 am
by facePlanted
THUFIR wrote:
facePlanted wrote:Hi, just installed ViciBox Redux v.6.0.3-141118

but when i click on whatever 'question mark' for the manual, i see a pop-up and get asked for credentials.
I try to login as 6666 but it doesn't get accepted.

Probably something trivial, thanks for your help :)


default password is 1234...

For what it's worth, I had to allow an exception in Firefox..


Hi, I've changed the password, it isn't the default anymore.
I can login as 6666 without problems, navigate all pages, create carriers, users, phones and so on.
If you are talking about accepting the SSL self-signed exception, I did that.

The pop-up + credentials problem happens only when I click on whatever question mark, in order to view the manual.

Re: fresh vicibox installation - help.php problem

PostPosted: Sun Feb 22, 2015 3:18 am
by THUFIR
I'd be curious about the permissions on the file(s) involved...

Re: fresh vicibox installation - help.php problem

PostPosted: Sun Feb 22, 2015 11:44 am
by facePlanted
THUFIR wrote:I'd be curious about the permissions on the file(s) involved...


-rwxr-xr-x and all belonging to root

Re: fresh vicibox installation - help.php problem

PostPosted: Tue Mar 31, 2015 4:00 pm
by DomeDan
What browser did you use? tried any other?
is it only from pop-ups and not if you access /vicidial/help.php directly

Re: fresh vicibox installation - help.php problem

PostPosted: Fri May 01, 2015 4:20 am
by edooze
Having the same problem here. Have other vicidial builds that weren't an issue so not sure what the problem is, facePlanted did you ever get this issue resolved?

Re: fresh vicibox installation - help.php problem

PostPosted: Thu Dec 17, 2015 11:36 am
by taha12us
try this one,

Copy your help link,
Paste it like https://192.168.0.30/vicidial/help.php

Please note "HTTPS"

this worked for me,

http://m-taha.blogspot.com