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connected or customer interact call count only

PostPosted: Wed Mar 04, 2015 1:03 am
by sreejith p
hi team,

iam using manual dialling.. i needed to get the report about connected call count only .. is there is any possibility to get the connected call count only...??

Re: connected or customer interact call count only

PostPosted: Wed Mar 04, 2015 6:46 am
by mflorell
If you are setting the status flags properly, you should be able to see that in the Campaign Status List Report should show you tallies for each of the status flags, Custom Contact being the one you would want to look for.