User lvl 8 blind monitoring
Posted: Thu Mar 26, 2015 10:02 amHow can I enable user with lvl 8 to be able to make blind monitoring in LISTEN mode?
this user has rights to see real time report and to set LISTEN monitor but when he click on LISTEN link on agent entry I have " USER DOES NOT HAVE PERMISSION TO BLIND MONITOR" error.
I looked for this setting in user, user group, server, phone but there is nothing to change to make this permissions.
Please help
vicidial 2.12
this user has rights to see real time report and to set LISTEN monitor but when he click on LISTEN link on agent entry I have " USER DOES NOT HAVE PERMISSION TO BLIND MONITOR" error.
I looked for this setting in user, user group, server, phone but there is nothing to change to make this permissions.
Please help
vicidial 2.12