vicidial.org

For NANP, the leads are in a .csv file as ten digit numbers, without the leading "1". They should be loaded to the list with a phone code override of 1?

The managers manual:

Phone Code Override - This is found on the web-based lead loader and allows you to specify the phone code (also known as country code) for an entire list of leads, rather than on each one individually.

and:

Code: Select all

12. For dialing in the USA and Canada this field should be set to 1. The phone_code field is required for VICIdial to work properly.

Generally yes. For some of my clients I've had to setup a script that download the local calling area list for their exchange and generates custom extensions that strip the leading 1 on local calls, otherwise the providers don't play nice, but that's rarely required. Have you encountered a specific issue when loading your lists?