vicidial.org

Posted: **Tue Apr 21, 2015 10:34 am**

hello everyone, hope you're good

i've vicidial VERSION: 2.4-364a, BUILD: 120409-1136
and asterisk 1.8.32.2

im new to asterisk and vicidial, the problem i have is that no calls are made although VDhopper is picking them

i run this command to see the output of VDhopper: /usr/share/astguiclient/AST_VDhopper.pl --debugX

this is the summary of it
SUMMARY: 11 campaigns
2KAAZJKw 0 20 0
5e5zO7bX 0 20 0
8Jp4Xd1e 0 20 0
Bvweg2ra 0 20 0
Czvd5L8q 0 20 0
JCca98PI 0 20 0
mmvqhpYZ 0 20 0
oqi5w4XL 0 20 0
TQV9klXO 0 20 0
yPvONPkV 1 20 0
ZjxX0WXj 0 20 0
DONE. Script execution time in seconds: 0

as you can see there is a lead in VDhopper, but when sendcron access the database the call is not made,

i checked everything i know from campaign to the remote agent and did,

does anyone have an idea about what the problem may be??

thanks for all in advance

Posted: **Fri May 01, 2015 2:19 pm**

Could be quite a few things. Is your console outputting anything significant? Are those leads listed as dialable in your list/campaign settings? Are your timezone/time settings OK on those leads/campaign? What about dialing manually?

We'll need more info to help you.

vicidial.org

calls are not made, although VDhopper is picking the leads

calls are not made, although VDhopper is picking the leads

Re: calls are not made, although VDhopper is picking the lea