All installation and configuration problems and questions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by fiber.serc » Sat May 16, 2015 6:54 am
Hello
I have created a Vicidial Cluster with Vicibox Redux 3.1.x x64 ( astersik 1.4.39 ) but the DB Server and Telephony server are not on the same lan. I have tow routers connected to each other with optical fiber. I am having problems with the calls, so it does not make a lot of calls in Autodial. Th only tow errors that i see are:
1- WARNING[16140]: file.c:1297 waitstream_core: Unexpected control subclass '-1'
2- ERROR[15967]: utils.c:967 ast_carefulwrite: write() returned error: Broken pipe
But i dont this that these errors cause the problem.
Thnx in Advance
-
fiber.serc
-
- Posts: 1
- Joined: Sat May 16, 2015 6:44 am
by bobchaos » Mon May 18, 2015 12:55 pm
We'll need a lot more information to provide help. Those errors you listed are common under Asterisk 1.4 and can be ignored safely.
Are your agents getting any errors?
What is displayed in the real time report?
Can you dial manually?
Is there NAT between your routers?
Is there heavy traffic on your network?
Is your campaign configured properly for your situation?
I guess what i'm trying to say is we'll need a better description of the problem and your setup.
-
bobchaos
-
- Posts: 171
- Joined: Fri Jan 06, 2012 12:46 pm
Return to Support
Who is online
Users browsing this forum: No registered users and 77 guests