Beep that caller hears needs to be removed
Posted: Tue Aug 04, 2015 8:09 amHello-
My question is I need to remove just the beep that the caller hears when the call is connected. Not on the agents side but the callers side. This is for inbound calls. I use a different recording for the agent to alert them of the call however when the caller calls they still hear the beep or boip when the call connects. I would like to remove this. How do I go about doing so?
We have a 6 server load balancing cluster setup with the following configuration:
2 Webservers, 2.4 Ghz Core 2 Quad Quad Core Dual 256GB SSD Raid1 8GB DDR2 Ram
3 Asterisk Server 3.4 Ghz Xeon E3 Quad-Core w/HT Dual 256GB SSD Raid1 16GB DDR3 Ram
1 Db Server 2.13 Ghz Xeon E5 6-Core w/HT Dual 256GB SSD Raid1 24GB DDR3 Ram
VERSION: 2.12-478a
BUILD: 150307-1914 Vicidial Scratch install on Centos 6.x
My question is I need to remove just the beep that the caller hears when the call is connected. Not on the agents side but the callers side. This is for inbound calls. I use a different recording for the agent to alert them of the call however when the caller calls they still hear the beep or boip when the call connects. I would like to remove this. How do I go about doing so?
We have a 6 server load balancing cluster setup with the following configuration:
2 Webservers, 2.4 Ghz Core 2 Quad Quad Core Dual 256GB SSD Raid1 8GB DDR2 Ram
3 Asterisk Server 3.4 Ghz Xeon E3 Quad-Core w/HT Dual 256GB SSD Raid1 16GB DDR3 Ram
1 Db Server 2.13 Ghz Xeon E5 6-Core w/HT Dual 256GB SSD Raid1 24GB DDR3 Ram
VERSION: 2.12-478a
BUILD: 150307-1914 Vicidial Scratch install on Centos 6.x