Single Machine with Over 50 Agents

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Single Machine with Over 50 Agents

Postby GDelkos » Thu Aug 06, 2015 6:48 am

Hi there i was wondering if anyone has a vicidial single server with more than 50 agents i am doing a test run here on a really big machine and although the cpu load and the hdd load is at low i am facing the problem that the agent interface is hanging.
my setup is as follows.

Processor: 2 x E5-2670 - 2.60Ghz Sandy Bridge
Memory: 192GB DDR3 ECC Memory
Hard Drive: 4 x 240GB Solid State Drive (MLC)
Raid: H710p Raid Controller with BBU - Raid 10

- ViciBox Redux v.6.0.3-141118

VERSION: 2.12-496a
BUILD: 150710-1120

i upgaded my port to a 10G port so the traffic is fast enough but i am still facing some problems when i go over 60 agents!

any help would be much appreciated.

SERVER + DESCRIPTION IP ACT LOAD CHAN DISK OUTBOUND INBOUND
Rage Server Rage Y 193 - 5% 342 5% LINK LINK
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Re: Single Machine with Over 50 Agents

Postby mflorell » Thu Aug 06, 2015 8:47 am

We have had as many as 100 agents on a single server, but that was only manual dialing and light inbound.

If you are outbound auto-dialing it really is best to have a multi-server cluster.
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Re: Single Machine with Over 50 Agents

Postby boiken » Thu Aug 06, 2015 8:55 am

mmm i think you have spent too much money on one server only.

Im using a single server 8 GB Ram DDR2,2x QuaD Core XEON, adn a 500 GB HDD 7200 RPM.
And it can handle 50 agents,but its in an overloaded state from time to time.

As manuals say Vicidial servers are horizontal on the load.(so its better to have more servers on a cluster with low parameters,than a single server with super parameters)
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