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Campaign dial timeout

PostPosted: Wed Aug 12, 2015 10:01 am
by rockgeneral
I've set the dial timeout on for a particular campaign to 120 seconds. However, whenever I make a manual dial call from this campaign, I get a dial alert timeout message in the client after 60 seconds. I've read that this can be set in the extensions.conf, and my understanding was that you place it as an option in the Dial command. So I edited it as follows adding the 120. I ran a diaplan reload and a dialplan show to ensure that the changes were in, but it still times out around 60 seconds. I'm sure there is a global setting somewhere that I am missing. Can someone point me in the right direction?

exten => _81NXXNXXXXXX,2,Dial(${VOIPESS}/${EXTEN:1},120,tTo)

Thank you,

rockgeneral

VERSION: 2.4-326c BUILD: 110506-1612 (Installed via ViciBox, I don't recall which version)
Asterisk 1.4.39.2-vici built by abuild @ build20 on a x86_64 running Linux on 2011-07-25 11:43:53 UTC
5.1.46-log SUSE MySQL RPM

Re: Campaign dial timeout

PostPosted: Wed Aug 12, 2015 12:42 pm
by mflorell
That behavior was fixed in the last couple years. If you upgrade your system it will obey the campaign setting.

Re: Campaign dial timeout

PostPosted: Wed Aug 12, 2015 4:11 pm
by rockgeneral
Indeed. Time for me to upgrade.

Thank you,

rockgeneral