vicidial.org

Hi Guys,

Goautodial CE 3.3
VERSION: 2.9-441a
BUILD: 140612-1628
Intel(R) Xeon(R) CPU 16 core 2.27GHz 24GB RAM
Number or seats in the call center: 10

Need some help with this one please .

Outbound calls made from my dialer in autodial mode are answered but not sent to ready agents. This only happens on predictive dial calls. Manual dial calls are perfectly fine. I noticed the following on the asterisk cli (during a predictive dial call):

Code: Select all

[Aug 22 10:50:33] -- Executing [8368@default:2] AGI("DAHDI/i1/14107448670000-50", "agi://127.0.0.1:4577/call_log") in new stack

CustCamp parameter was not set to campaign name "testking" before returning 0

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[Aug 22 10:50:33] -- <DAHDI/i1/14107448670000-50>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0

I also downgraded my asterisk to 1.8.14 (from 1.8.23.0) but no luck. Please see my server config details below:

;extension.conf
; ISDN30 Dial Any Number if 9 is prefix
exten => _90.,1,AGI
exten => _90.,2,NoOp(9 prefix added. to dial ${EXTEN})
exten => _90.,3,Dial(DAHDI/g0/${EXTEN:1},,tTo)
exten => _90.,4,Hangup

CITY*CLI> dahdi show status
Description Alarms IRQ bpviol CRC Fra Codi Options LBO
wanpipe1 card 0 OK 0 0 0 CCS HDB3 CRC4 0 db (CSU)/0-133 feet (DSX-1)

CITY*CLI> pri show spans
PRI span 1/0: Up, Active

[root@CITY ~]# screen -list
There are screens on:
4640.ASTVDadapt (Detached)
4621.goautodial_d (Detached)
23857.ASTlisten (Detached)
23851.ASTupdate (Detached)
4683.asterisk (Detached)
23862.ASTVDremote (Detached)
23860.ASTVDauto (Detached)
4643.ASTfastlog (Detached)
23854.ASTsend (Detached)
9 Sockets in /var/run/screen/S-root.

Any help please

Didn't get a fix but installing an older version worked... I downgraded to Goautodial 3.0 build ...