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Emergency Log-Out Feature Permission
Posted:
Thu Aug 27, 2015 6:44 pmby geoffwarner
I have an Admin that is not able to emergency log out agents. Which option needs to be selected under "modify a users record" in order for that admin to be able to emergency log out an agent.
Re: Emergency Log-Out Feature Permission
Posted:
Mon Aug 31, 2015 1:34 pmby ClearCall
I believe this has to do with user's level rather than a specific setting.
Re: Emergency Log-Out Feature Permission
Posted:
Thu Oct 29, 2015 8:02 pmby lopez.christopher
the user most have the option "Change agent campaign" set 1
Re: Emergency Log-Out Feature Permission
Posted:
Mon Nov 23, 2020 10:31 amby Ndabu
Thank you Lopez!