vicidial.org

Good day!

I would like to ask for your assistance on how to deactivate vicidial campaigns automatically base on specified time, or is it not possible to do that?

Example:

Campaign 1 should be deactivated at 8:00 am - 09:00 am (In this case, campaign 2 is activated)
Campaign 2 should be deactivated at 9:01 am - 10:00 am (In this case, campaign 1 is activated

Is there any alternative ways to achieve this? Agents are only using manual dial method. Thanks!

Vicidial version is VERSION: 2.6-395a BUILD: 130221-1736

A couple methods ... you could create a script that would "POST" to the appropriate web page at the appropriate time or you could create a script that would change the necessary table entries for the campaign directly in the DB.

williamconley wrote:A couple methods ... you could create a script that would "POST" to the appropriate web page at the appropriate time or you could create a script that would change the necessary table entries for the campaign directly in the DB.

Whoaaa.. Creating script is out of my league

In that case, you have a bit of a challenge. While it's fairly easy to do with a script ... it's virtually impossible to do without a script.

It's fairly simple to do, but you must also remember to log the agents out of the campaign or they'll just continue to call.

williamconley wrote:In that case, you have a bit of a challenge. While it's fairly easy to do with a script ... it's virtually impossible to do without a script.

It's fairly simple to do, but you must also remember to log the agents out of the campaign or they'll just continue to call.

Yup. Basically that's the idea. I'll try to learn on how to create scripts on vicidial.

You'll be creating the script in PHP or PERL, not Vicidial. and it will be executing a SQL statement or two (or three ...).

Vicidial ... IS scripts. LOL (PHP and PERL scripts ...).

my advice: PHP. It's easier to learn!

Although, technically, you could just execute the sql statements directly at the command line. then you can skip the learning curve on php/perl completely!

Sort of depends on what you're comfortable with.

Look at "crontab -e" for the timed execution and the changes that are made to the "vicidial_campaigns" table when you turn a campaign on/off. Plus what changes are made to log agents off of a campiagn. In many cases, the SQL commands can be viewed on the Vicidial web pages by adding "&DB=1" to the end of the web page on which you make the changes.

williamconley wrote:You'll be creating the script in PHP or PERL, not Vicidial. and it will be executing a SQL statement or two (or three ...).

Vicidial ... IS scripts. LOL (PHP and PERL scripts ...).

my advice: PHP. It's easier to learn!

Although, technically, you could just execute the sql statements directly at the command line. then you can skip the learning curve on php/perl completely!

Sort of depends on what you're comfortable with.

Look at "crontab -e" for the timed execution and the changes that are made to the "vicidial_campaigns" table when you turn a campaign on/off. Plus what changes are made to log agents off of a campiagn. In many cases, the SQL commands can be viewed on the Vicidial web pages by adding "&DB=1" to the end of the web page on which you make the changes.

My head hurt a bit while reading scripts, php and perl

Hello,
If you are not familiar with scripts, you can hire someone to help you like @William, or official vicidial sales@vicidial.com or create a Job Post in:
Jobs - Requests for Consultation
This is the forum used by people to post job openings or requests for quotes or consultations

omarrodriguezt wrote:Hello,
If you are not familiar with scripts, you can hire someone to help you like @William, or official vicidial sales@vicidial. com or create a Job Post in:
Jobs - Requests for Consultation
This is the forum used by people to post job openings or requests for quotes or consultations

Thank you for that.

If I have a spare time, I'll try to learn scripting.