How to Stop Automatic assign of Disposition Status?
Posted: Tue Sep 15, 2015 12:30 amStatus of calls :
All successful calls can be placed a disposition status but for the unsuccessful calls, the system automatically assign the status.
How should we handle this? And how to know the number of the unsuccessful calls and their corresponding status?
All successful calls can be placed a disposition status but for the unsuccessful calls, the system automatically assign the status.
How should we handle this? And how to know the number of the unsuccessful calls and their corresponding status?